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Privacy Policy

Effective Date: 14 May 2024

Answer in Jesus Ministries*
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
https://answerinjesus.org

1. Introduction

Answer in Jesus Ministries ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [answerinjesus.org](https://answerinjesus.org), or engage with us through other means such as mail, phone, or in-person events. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or provide us with your information.

2. Information We Collect

Personal Information
We may collect personal information from you in a variety of ways, including when you visit our site, register on the site, make a donation, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available. The types of personal information we may collect include:

- Names
- Mailing addresses
- Email addresses
- Phone numbers
- Donation details
- Any other information you voluntarily provide

Sensitive Information
We may also collect sensitive information such as your religious beliefs if you choose to share it with us for specific purposes such as prayer requests or spiritual counseling.

Non-Personal Information
We may collect non-personal information about you whenever you interact with our site. This may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

3. Methods of Collection

We collect information from you in various ways:

- Direct interactions: When you provide information through forms on our website, during in-person events, or through communications with us via mail or phone.
- Automated technologies: As you navigate through our website, we may use automatic data collection technologies including cookies, web beacons, and other tracking technologies to collect certain information about your equipment, browsing actions, and patterns.

4. Use of Your Information

We use the information we collect in the following ways:

- To respond to your inquiries and provide you with information or services you request.
- To process donations and send you receipts or acknowledgments.
- To send periodic emails, including newsletters and updates.
- To improve our website and services.
- To conduct surveys or research.
- To comply with legal obligations and protect our legal rights.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

- **Service Providers:** We may share your information with third-party service providers who assist us in operating our website, conducting our ministry, or servicing you, so long as those parties agree to keep this information confidential.
- **Legal Requirements:** We may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Data Storage and Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Retention Period
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

You have the following rights regarding your personal information:

- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the contact information provided above.

8. Cookies and Tracking Technologies

Our site may use "cookies" to enhance user experience. A cookie is a small piece of data stored on your computer's hard drive. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

We may also use other tracking technologies such as web beacons to collect information about your browsing activities on our site.

9. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information.

10. Policy Updates

We may update this privacy policy at any time. When we do, we will post the updated policy on this page and update the effective date above. We encourage you to check this page regularly for any changes to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions about this Privacy Policy, the practices of our site, or your dealings with us, please contact us at:

Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
https://answerinjesus.org

Terms of Service

Effective Date: 14 May 2024

Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
answerinjesus.org

1. Acceptance of Terms
By accessing and using the website answerinjesus.org (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you disagree with these Terms, please do not use the Site.

2. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following the posting of changes will constitute your acceptance of such changes. We encourage you to review these Terms periodically for any updates.

3. Use of the Site
Eligibility: You must be at least 13 years old to use the Site. Using the Site, you represent and warrant that you meet this age requirement.
License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for your personal, non-commercial use, subject to these Terms.
Prohibited Conduct: You agree not to:

Use the Site for any unlawful purpose or in any way that could harm others.
Interfere with the Site's operation or any user's enjoyment of the Site, including by introducing viruses, worms, or other harmful code.
Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site.
Use any automated means, such as robots, spiders, or scrapers, to access the Site for any purpose without our express written permission.

4. User Content
Submission of Content: You may have the opportunity to submit or post content, such as comments, messages, or other materials, to the Site ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media.
Responsibility for User Content: You are solely responsible for any User Content you submit. You agree not to submit any content that:

Is false, misleading, or fraudulent.
Infringes on any third party's intellectual property rights or violates any confidentiality or privacy rights.
Is defamatory, obscene, abusive, or otherwise offensive.
Promotes illegal activities or violates any law or regulation.

5. Donations and Payments
Donations: All donations made through the Site are voluntary. By making a donation, you agree to provide accurate payment information and authorize us to charge the specified amount to your payment method.
Refunds: Donations are generally non-refundable. However, if you believe a mistake has been made in your donation, please contact us immediately at amsinjes1@gmail.com to discuss a resolution.

6. Intellectual Property
Ownership: All content and materials on the Site, including text, graphics, logos, images, and software, are the property of Answer in Jesus Ministries or its content suppliers and are protected by copyright, trademark, and other intellectual property laws.
Limited Use: You may view, download, and print materials from the Site for your personal, non-commercial use, provided that you retain all copyright and other proprietary notices. You may not modify, reproduce, distribute, or create derivative works from any content or materials on the Site without our prior written permission.

7. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by Answer in Jesus Ministries. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access any third-party websites or services at your own risk.

8. Disclaimer of Warranties
The Site and all content, materials, and services provided through the Site are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability
To the fullest extent permitted by law, Answer in Jesus Ministries and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use the Site.
Any content obtained from the Site.
Unauthorized access to or alteration of your transmissions or data.
Any other matter relating to the Site.

10. Indemnification
You agree to indemnify, defend, and hold harmless Answer in Jesus Ministries and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

11. Governing Law
These Terms and your use of the Site will be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Minnesota for any disputes arising out of or relating to these Terms or your use of the Site.

12. Termination
We reserve the right to terminate or suspend your access to the Site, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Site will immediately cease.

13. Contact Us
If you have any questions about these Terms, please contact us at:
Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
answerinjesus.org

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Data Protection Policy

Effective Date: 14 May 2024

Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
answerinjesus.org

1. Introduction
Answer in Jesus Ministries ("we," "our," or "us") is committed to protecting the personal data of our donors, volunteers, members, and visitors ("you" or "your"). This Data Protection Policy outlines our approach to data protection and the measures we have implemented to ensure the security and confidentiality of personal data.

2. Scope
This policy applies to all personal data processed by Answer in Jesus Ministries, whether in electronic or paper form, and covers all individuals whose personal data we collect, use, store, or share.

3. Definitions

Personal Data: Any information that relates to an identified or identifiable individual.
Processing: Any operation or set of operations performed on personal data, including collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, alignment, combination, restriction, erasure, or destruction.
Data Subject: An individual whose personal data is processed.

4. Data Collection
We collect personal data for various purposes, including:

To provide information or services you request.
To process donations and send acknowledgments.
To communicate with you about our programs, events, and updates.
To improve our services and website.
To comply with legal and regulatory obligations.

5. Data Types
The types of personal data we may collect include:

Name
Contact details (address, phone number, email)
Donation details
Information provided through forms or communications
Any other information you choose to provide

6. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: When the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: When the processing is necessary to comply with a legal obligation.
Legitimate Interests: When the processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

7. Data Use
We use personal data only for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your data for an unrelated purpose, we will notify you and explain the legal basis that allows us to do so.

8. Data Sharing
We do not sell or rent your data to third parties. We may share your data with:

Service Providers: Third parties who provide services on our behalf, such as payment processing, IT services, and email communications, and who are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Obligations: Third parties to whom we are required to disclose personal data by law, such as government authorities and law enforcement agencies.
Consent: Third parties with your consent or at your direction.

9. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest.
Access controls to restrict access to personal data to authorized personnel only.
Regular security assessments and monitoring.
Policies and procedures to ensure the secure handling of personal data.

10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. When personal data is no longer needed, we securely delete or anonymize it.

11. Data Subject Rights
You have the following rights regarding your personal data:

Access: The right to request access to your personal data.
Rectification: The right to request correction of inaccurate or incomplete personal data.
Erasure: The right to request deletion of your personal data, subject to certain conditions.
Restriction: The right to request restriction of processing of your personal data.
Objection: The right to object to the processing of your personal data.
Data Portability: The right to request the transfer of your personal data to another organization or to you, in certain circumstances.

To exercise any of these rights, please contact us at amsinjes1@gmail.com.

12. Children's Data
We do not knowingly collect personal data from children under the age of 13. If we learn that we have collected personal data from a child under 13 without verification of parental consent, we will delete that information promptly.

13. Policy Updates
We may update this Data Protection Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

14. Contact Us
If you have any questions or concerns about this Data Protection Policy or our data protection practices, please contact us at:
Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
answerinjesus.org

By engaging with Answer in Jesus Ministries, you acknowledge that you have read, understood, and agree to be bound by this Data Protection Policy.

Complaint Handling Policy

Effective Date: 14 May 2024

Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
answerinjesus.org

1. Introduction
Answer in Jesus Ministries ("we," "our," or "us") is committed to providing a high standard of service and maintaining a positive relationship with our donors, volunteers, members, and visitors ("you" or "your"). This Complaint Handling Policy outlines our approach to managing complaints to ensure they are handled in a fair, transparent, and timely manner.

2. Purpose
The purpose of this policy is to:

Provide a clear process for individuals to raise complaints.
Ensure complaints are handled efficiently, respectfully, and with appropriate confidentiality.
Use feedback from complaints to improve our services and operations.

3. Scope
This policy applies to all complaints received by Answer in Jesus Ministries, whether they are submitted by donors, volunteers, members, visitors, or other stakeholders.

4. Definition of a Complaint
A complaint is any expression of dissatisfaction or concern about our services, actions, or the behavior of our staff or representatives. Complaints may relate to, but are not limited to:

The quality of services provided.
The conduct of our staff or representatives.
Organizational policies or procedures.
Any other aspect of our operations.

5. How to Make a Complaint
Submitting a Complaint:
Complaints can be submitted through the following channels:

Email: amsinjes1@gmail.com
Mail: PO Box 53, Anoka, MN 55303
Phone: +1-763-300-6374
Website: answerinjesus.org (contact form)

When submitting a complaint, please provide the following information:

Your name and contact details.
A clear description of the issue or concern.
Any relevant documentation or evidence.
Your desired resolution or outcome.

6. Complaint Handling Process

Acknowledgment:
We will acknowledge receipt of your complaint within 5 business days of receiving it. This acknowledgment will include the name and contact details of the person handling your complaint.

Investigation:
We will investigate the complaint thoroughly and impartially. This may involve:

Reviewing relevant documents and records.
Interviewing involved parties.
Consulting with relevant experts or authorities.

Response:
We aim to provide a full response to your complaint within 30 business days of receipt. If additional time is required, we will inform you of the delay and provide an estimated timeline for resolution.

Resolution:
We will communicate the outcome of the investigation to you in writing, including any actions taken to address the issue. If your complaint is upheld, we will explain the steps we will take to prevent a recurrence.

7. Appeal Process
If you are not satisfied with the outcome of your complaint, you may request an appeal. The appeal should be submitted within 15 business days of receiving our response and should outline the reasons for your dissatisfaction.

Appeal Handling:

An independent member of our senior management team will review the appeal.
We aim to provide a response to the appeal within 20 business days of receipt.

8. Confidentiality
We will handle all complaints confidentially and will only disclose information to those who need it to investigate and resolve the complaint. Your personal information will be protected in accordance with our Privacy Policy.

9. Continuous Improvement
We are committed to learning from complaints and using them to improve our services and operations. We will:

Regularly review and analyze complaints to identify trends and areas for improvement.
Implement changes to policies, procedures, and practices as needed.

10. Contact Us
If you have any questions about this Complaint Handling Policy or wish to submit a complaint, please contact us at:
Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
answerinjesus.org

By engaging with Answer in Jesus Ministries, you acknowledge that you have read, understood, and agree to this Complaint Handling Policy.

DMCA Policy

Effective Date: 14 May 2024

Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
answerinjesus.org

1. Introduction
Answer in Jesus Ministries ("we," "our," or "us") respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), we have adopted the following policy concerning claims of copyright infringement. This DMCA Policy outlines the procedures we will follow in response to notifications of alleged copyright infringement.

2. Notification of Infringement
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on our website (answerinjesus.org), you may submit a notification of the claimed infringement to our designated DMCA Agent. Your notification must be in writing and include the following information:

A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed.
Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works.
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of the copyright that is allegedly infringed.

3. DMCA Agent Contact Information
Our designated DMCA Agent to receive notifications of claimed infringement can be contacted at:
DMCA Agent
Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com

4. Counter-Notification
If you believe that your material that was removed or to which access was disabled is not infringing, or if you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to post and use the material in your content, you may send a counter-notification to our DMCA Agent. Your counter-notification must be in writing and include the following information:

Your physical or electronic signature.
Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled.
A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
Your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court in Minnesota, and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

5. Repeat Infringers
In accordance with the DMCA and other applicable laws, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, users who are deemed to be repeat infringers. We may also, at our sole discretion, limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.

6. Modifications to Policy
We reserve the right to modify this DMCA Policy at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of changes will constitute your acceptance of such changes.

7. Contact Information
If you have any questions about this DMCA Policy, please contact us at:
Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com
answerinjesus.org

By using the Site, you acknowledge that you have read, understood, and agree to be bound by this DMCA Policy.

Cookies Policy

This Cookies Policy explains how Answer in Jesus Ministries ("we", "us", or "our") uses cookies and similar technologies when you visit our website at answerinjesus.org (the "Website").

What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to remember your preferences and activities across different pages and visits.

How We Use Cookies

We use cookies and similar technologies for various purposes, including:

1. Necessary Cookies: These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot disable these cookies as they are necessary for the Website to work.

2. Functionality Cookies: These cookies enhance the Website's functionality by remembering your preferences, such as language or region. They also enable features like live chat and video playback.

3. Analytics Cookies: We use analytics cookies to collect information about how you use the Website. This information helps us improve the Website's performance, functionality, and user experience.

4. Advertising Cookies: These cookies are used to deliver relevant advertisements to you on our Website and third-party websites. They may be set by us or by our advertising partners, such as Google, Facebook, Instagram, and Telegram.

Third-Party Cookies

We also use third-party services like Google Analytics, Facebook Pixel, Instagram, Telegram, and Tilda on our Website. These services may use cookies to collect information about your online activities across different websites, including answerinjesus.org. You can learn more about how these third parties use cookies by visiting their respective privacy policies:

- [Google Privacy Policy](https://policies.google.com/privacy)
- [Facebook Data Policy](https://www.facebook.com/privacy/explanation)
- [Instagram Privacy Policy](https://help.instagram.com/519522125107875)
- [Telegram Privacy Policy](https://telegram.org/privacy)
- [Tilda Privacy Policy](https://tilda.cc/privacy/)

Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling or blocking certain cookies may impact the functionality and user experience of our Website.

Contact Information

If you have any questions or concerns about our Cookies Policy or the use of cookies on our Website, please contact us at:

Answer in Jesus Ministries
PO Box 53, Anoka, MN 55303
+1-763-300-6374
amsinjes1@gmail.com

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Cookies Policy periodically for any changes.

Last updated: 14 May 2024